ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Service Improvement exam that leads to ITIL® CSI Certification. It is one of the nine intermediate qualifications and one of the five lifecycle stream qualification through which credits can be gained for the ITIL® Expert Certification.
MSP TrainingLearn to continuously improve the organisational services
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ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Service Improvement exam that leads to ITIL® CSI Certification. It is one of the nine intermediate qualifications and one of the five lifecycle stream qualification through which credits can be gained for the ITIL® Expert Certification.
PeopleCert accredits all the courses of ITIL®
Learn how to manage the activities and techniques in CSI stage of Service Lifecycle
Key Learning Points and Tutor Support
Determine how to measure the performance of Continual Service Improvement stage
Find out what's included in the training programme.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Clear and concise objectives to guide delegates through the course.
It provides some basic knowledge about the course before training.
The professionals who want to attend ITIL® Service Lifecycle- Continual Service Improvement (CSI) course must hold ITIL® Foundation Certificate.
ITIL® Service Lifecycle- Continual Service Improvement (CSI) course is best suited for the following audience:
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MSP Training introduces ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that focuses on the organisational or individual review of services. These services are produced by following the activities of plan, strategy, design, implementation and maintenance. We provide the best training with latest study material available in the market.
Exam
To Measure the knowledge attained by the delegates in training. An exam is conducted at the end of training. Each delegate has to go through the examination in order to get certified. The exam will have the following pattern:
Introduction: Continual Service Improvement
Principles of Continual Service Improvement
The seven-step improvement process
Methods and Techniques
Organisation and Technology Considerations
Implementing Continual Service Improvement
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Windsor is a historic market town based in the country of Berkshire, England UK. It is popularly known as the site of Windsor Castle, which is the official residence of the British Royal Family among various residences. It is located on the River Thames which is 20 miles west of London. Windsor is one of the Berkshire prettiest towns. Windsor has a population nearly about 31,000. Windsor is located 34 km west of Charing Cross, London, 1sss1 km south-east of Maidenhead and 34 km east of the Reading county town. It is famed for its royal connections and history of the royal family. The delightful countryside of Royal Berkshire has surrounded the Windsor town which offers a great trip from the capital. The village of Old Windsor is 3 km to the south which is now known as Windsor; previously it is known as New Windsor to differentiate between both.
Transport
Windsor can be reached without any difficulty by car from several locations in the UK through M4 which is connected to the M5, M25 and M40. Car parks and various other attractions of the town are very well sign-posted. The famous landmark of the Windsor town which is Windsor Castle can be seen while approaching via M4 by car.
Windsor has two railway stations which were constructed in the 19th century namely Windsor and Elton Riverside station which can be reached by London Waterloo station and the other is Windsor and Elton Central railway station which leads to the heart of Windsor.
Windsor town can be reached by air as well from Heathrow, Luton, Stanstead and Gatwick which are the closest airport to Windsor.
Famous Destinations
Windsor town is one of the England’s premier tourist destinations. Windsor has several attractions such as historic buildings, shops, restaurants, etc. Following are some famous tourist attractions:
Education
A three-tier school system is followed in Windsor which renders the state schooling by Royal Borough of Windsor and Maidenhead. For children under the age of 13 three famous schools are Dedworth Middle School, St. Edward’s Royal Free Ecumenical Middle School and Trevelyan Middle School. Two single gender secondary schools are The Windsor Boys School and Windsor Girls School; various independent schools are also operating namely Brigidine School and St. George’s School, Windsor Castle.
Constitution
Windsor and Maidenhead Royal Borough arrange out the operations of the council, and an elected unitary authority manages it. Adam Afriyie who is notable for being the first black Conservative in the House of Commons elected in 2005 General Election is the present Member of Parliament for the Windsor constituency.